Yes, all our cakes are baked to order after we receive your order.
We don?t have any unsold products since all our cakes are baked only after we receive an order from a customer.
We don?t have any physical outlets where you can buy cakes. We take orders either through our website or on the phone and deliver the cakes to a location of your choice. We have two kitchens where the cakes are baked. We currently operate in Mumbai.
We require at least 3 hours to bake a fresh cake and deliver it to you or your loved ones with a personalized message.
Cash on Delivery and Online Payment.
Please call our Customer Service on 111111111 or email us at firstname.lastname@example.org and we will get it rectified for you.
Of course you can! While filling the details in the product section, kindly specify your Message in the “Message on Cake” field. Please keep it short.
Yes, we have integrated with Payumoney for the payment gateway and all online payments go through their secure interface.
We will ensure that all our cakes are delivered fresh (baked a couple of hours before delivery) and in good shape to your premises. Should the cake be smudged or crushed during delivery, we will be happy to give you a refund.
We will keep you informed in advance of the delivery slot. It is your responsibility to ensure that there is someone to collect the delivery at the chosen delivery location. Our delivery executive will call you to check and perhaps wait for a reasonable time of 10-15 minutes to deliver the order. In case, no one is able to receive the order, we will take the product back to our kitchen.
Ideally, we wouldn?t want to! However, if you as a customer insist, then we will leave it at your doorstep since customer is king! We will not be liable to any damage, theft or spoilage of the product delivered in such cases.
When you place an order, you will be provided with an option to pick your delivery slot.
Yes you can. Please call our customer service on 89710 00300 to change your delivery slot. We will only be able to change the delivery slot as long as we have 90 minutes of notice. We will not be able to do so if we have less notice.
Your order can be cancelled as long as you give us sufficient notice of at least 4 hours prior to the delivery time. Please call our customer service on 11111111 if you wish to cancel your order.